🏨 Careers at Majestic Hotel | Hiring Assistant Front Office Supervisor Majestic Hotel (“Make a Memory”) is expanding its hospitality team! We are looking for a professional, energetic, and guest-focused Assistant Front Office Supervisor to join our team. If you have a strong background in hotel front desk operations, possess excellent leadership skills, and are dedicated to creating memorable guest experiences, we welcome your application! 📌 Job Details & Overview Company / Brand: Majestic Hotel Position: Assistant Front Office Supervisor Industry: Hospitality / Hotel Operations / Front Desk Employment Type: Full-Time 📋 Open Position & Key Responsibilities Assistant Front Office Supervisor Role Summary: Support the Front Office Manager in overseeing daily reception, check-in/check-out procedures, and guest services to ensure seamless hotel operations and guest satisfaction. Key Responsibilities: Supervise front desk operations, reception staff, and guest services during assigned shifts. Assist guests with check-in, check-out, room allocations, and special requests. Resolve guest inquiries, complaints, and service issues with utmost professionalism. Train, guide, and motivate front office associates to maintain high service standards. Ensure accurate billing, payment processing, and smooth shift handovers. Maintain coordination with housekeeping, maintenance, and security departments. 🎁 Requirements & Qualifications Experience: Prior experience in a front office role (e.g., Senior Receptionist, Front Desk Shift Leader, or Supervisor) within the hotel industry. Communication: Excellent verbal and written English communication skills (additional languages are a plus). Technical Skills: Familiarity with Hotel Management Systems (PMS) like Opera or similar front-desk software. Customer Service: Exceptional interpersonal, problem-solving, and conflict-resolution abilities. Flexibility to work varied shifts, including weekends and holidays. 📩 How to Apply Ready to grow your career with Majestic Hotel? Send your updated CV / Resume to: careers@majestichotels.com Subject Line Format: Application for Assistant Front Office Supervisor – Majestic Hotel
