HEADER: WE ARE HIRING – CUSTOMER SERVICE REPRESENTATIVE Industry: Fashion / Apparel E-commerce Location: Ferozepur Road, Lahore
LIST OF VACANCIES Customer Service Representative – 01 Position
1. CUSTOMER SERVICE REPRESENTATIVE Education Required: Intermediate / Graduate Experience Required: 1 to 2 years in fashion e-commerce customer service preferred Note: Fashion e-commerce customer service experience is required Salary / Compensation: PKR 40,000 to PKR 50,000 Key Responsibilities: Handle customer queries via emails, live chat, and calls with excellent spoken and written English Manage sizing, fabrics, returns, and order deliveries knowledge Calm and empathetic handling of customer complaints Proactive coordination with warehouse and riders to resolve delivery/wrong-item issues Flexibility to extend hours to clear daily queues
ADVERTISEMENT DETAILS Job Title: Customer Service Representative Employment Type: Regular – Full Time – On Site Location: Ferozepur Road, Lahore Industry Preference: Fashion / Apparel E-commerce Experience: Prior experience with an online clothing/fashion brand required APPLICATION PROCEDURE Apply via Email:hr@fais.digital Subject Line: Application: Customer Service Representative Send your resume with the required subject line LAST DATE TO APPLY 10 July 2026 NECESSARY CONDITIONS & INSTRUCTIONS Qualification: Minimum Intermediate/Graduate required. Experience: Fashion e-commerce customer service experience is required. 1-2 years preferred. Skills: Excellent spoken and written English for emails, chat, and calls is mandatory. Work Mode: On-site, Full Time, Regular position. Application Method: Apply by email only with correct subject line. Shortlisting: Only shortlisted candidates will be contacted.
